Contact us
The best way to reach us is by email:
We read every message and can reply in English or Chinese.
Reporting a correction
Rules change often. If a page is wrong or out of date, please include:
- the link to our page,
- what is wrong, and
- if you have one, the official source (for example an NIA, Ministry of Foreign Affairs or embassy notice).
Verified corrections are added to the page and, for policy changes, to our policy changelog.
What we cannot help with
We cannot answer questions about your individual visa or entry case, book tickets, or contact authorities for you. For official answers:
- China immigration service hotline: 12367 (from abroad: +86 12367), National Immigration Administration.
- Your nearest Chinese embassy or consulate.
- Your airline, for check-in and boarding questions.
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